Support Memberships
So you can continue to do what you do with peace of mind knowing...
✓ You’ll have support.
✓ Yes, someone can fix that for you.
✓ Quick changes to your site are just one text message away.
Invest in having reliability, reassurance, and ongoing empowerment.
Avoid hiring someone at a premium who doesn’t understand your context.
Feel increasingly understood and supported over the long haul.
Know that your digital presence is being considered and cared for so you don’t have to worry about it.
You without support.
Me.
You with support.
Me.
What kind of support do you need?
I am proactive with updates, suggestions, and SEO edits. I will reach out to you with strategic enhancements to make your site more user-friendly, discoverable with SEO, and frankly, to give it a more beautiful design so that customers are drawn into your work and not distracted by the cringe they feel when scrolling your content.
17% discount off these prices if purchased annually
On-call
Support
$30/mo
or $300 annually
Your site basically runs itself; you just need someone “on call” to make minor changes and updates and to fix things if they break!
✓ 30 mins of updates, support tickets, edits, etc. (pretty flexible with this; if it’s “45 mins,” we’re good.)
✓ 5% off hourly rate (after 30 mins free)
✓ Unlimited email support, priority response (48hrs*)
Site
Upkeep
$100/mo
or $1,000 annually
Great for small sites that still want to pack a punch, have regular updates, or have dynamic content (blogs).
✓ 30 min monthly Zoom call to discuss
✓ 1 hour of updates, support tickets, blog posts, edits, etc.
✓ 5% off hourly rate (after one free hour)
✓ A free quarterly SEO audit and analytics report email
✓ Unlimited email support, priority response (48hrs*)
Site Manager
$500/mo
or $5,000 annually
Excellent for small sites that need a boost or medium-sized sites with a few pages, regular updates, a blog, events, and eCommerce.
✓ 1 hr monthly Zoom call to discuss
✓ 4 hours of updates, support tickets, blog posts, edits, etc.
✓ 10% off hourly rate (after four free hours)
✓ A free quarterly SEO audit and analytics report email edits, etc.
✓ Unlimited email support, priority response (48hrs*)
Digital Partner
$800/mo
or $8,000 annually
Perfect for larger sites with several pages, a blog, events, and eCommerce that need frequent and multiple updates.
✓ 1hr 2x/mo Zoom call to discuss
✓ 6 hours of updates, support tickets, blog posts, edits, etc.
✓ 15% off hourly rate (after six free hours)
✓ A free quarterly SEO audit and analytics report email
✓ Unlimited email support, priority response (48hrs*)
Support includes access to a Client Portal with:
An online chat
Where you can reach me almost anytime for support and/or changes to your site. I guarantee a minimum 48-hour response time during normal business hours.
A project tracker
Where you can view:
Progress and the status of open support tickets
A log of hours (so you can track what your membership has covered)
Milestones and deliverables
Analytics & SEO updates
For “Site Upkeep” members and above, this is where you’ll find your quarterly SEO Audit and Analytics report. (I’ll also send these to your email inbox).
Getting started is simple.
Sometimes, asking for help is hard. But going through life without support is harder.
Step 1: Ask for help.
Click “join support membership” and choose your plan. Enter payment info.
Step 2: Sit back & relax.
I’ll set up your unique client portal within 2-3 business days. Look for an email from me for an invite. This is where you can access the chat feature, track project details, and view your SEO/Analytics Report.